11. Do I need to cook the pasta/pizza sauce?
Not exactly. Our sauces are completely cooked and perfectly balanced. You just need to toss it for a few minutes with boiled pasta & veggies and it's ready to eat.
12. How do I use the Italian Sauces? Can you share a recipe?
Follow us on Instagram for recipes & ideas. To use the sauces, you just need to boil pasta in salted water, sautee your choice of veggies, toss both the boiled pasta & veggies together with the sauce for a couple of minutes & top with grated cheese of your choice. For pizza, just spread the sauce on your pizza base and top with veggies & cheese of your choice, and bake. That's it!
13. Don't your products get spolit if it takes 5-7 days for the courier to reach me, since they don't have preservatives?
Most of our products are vacuum-sealed and need refrigeration only after opening. So everything stays perfectly fine even if the courier takes 10 days. Rest assured!
14. Where can I buy your products?
Best place to buy our products is on our website itself, as you'll get the widest selection & freshest products. If you're in a hurry, you can order on Amazon. You could also pick up our products in retail stores such as Foodhall, Nature's Basket, Le Marche, Modern Bazaar, Nilgiri's, Namdhari's, and some speciality stores like Defence Bakery, Theo's, Thom's etc.
15. Do you have a physical outlet?
Not at the moment. We had a small store in the past and we may have another one in the future.
16. Where are you located?
Our production unit is in Noida.
17. Do we accept returns?
We do not have a return policy. All orders once placed are final.
18. The box i have received is damaged. What do i do?
Please do not accept the package from the courier partner if you find it damaged. We do our best to ensure that our packaging protects the glass jars, but in rare cases damages do happen because of mishandling by couriers in transit. In case you find a damaged jar inside the package upon opening, please take a picture and get in touch with us on Instagram, Whatsapp or Email. We will ship you a replacement right away!
19. How long will my order take to deliver?
We take 3-4 days to deliver orders within Delhi-NCR, and 5-7 days for most other places. For smaller towns, it does sometimes take upto 10 days.
20. Where is my order?
If you feel your order is delayed beyond normal expectation, do get in touch with us and we will do our best to look into it and get it delivered as soon as possible.